Conversational agents to improve medication habits among older adults in Mexico

Maribel Valenzuela Beltrán; Marcela D. Rodriguez; Victoria Meza-Kubo; Gilberto Manuel Galindo-Aldana

doi:10.47756/aihc.y11i1.206

Autores/as

Maribel Valenzuela Beltrán Universidad Autónoma de Baja California https://orcid.org/0000-0002-7723-218X
Marcela D. Rodriguez Universidad Autónoma de Baja California https://orcid.org/0000-0002-6943-7812
Victoria Meza-Kubo Universidad Autónoma de Baja California https://orcid.org/0000-0002-8592-7045
Gilberto Manuel Galindo-Aldana Universidad Autónoma de Baja California https://orcid.org/0000-0002-4192-9911

DOI:

https://doi.org/10.47756/aihc.y11i1.206

Palabras clave:

Agentes conversacionales, asistentes de voz, adultos mayores, adherencia a la medicación, sistemas persuasivos

Resumen

Este artículo presenta el diseño y evaluación de un Agente Conversacional de Asistencia basado en voz, desarrollado para mejorar la adherencia a la medicación en adultos mayores en México mediante la formación de hábitos. A diferencia de trabajos previos que presentan agentes centrados en educar al paciente sobre la relevancia de la consistencia de la medicación, este implementa una estrategia conductual que ayuda a los usuarios a asociar la toma de sus medicamentos con señales contextuales de sus rutinas diarias. El agente proporciona recordatorios y mensajes persuasivos personalizados para reforzar la consistencia. Una evaluación de 25 semanas con cinco adultos mayores mostró resultados positivos, con una mejora significativa en la consistencia de la toma del medicamento y un fortalecimiento del hábito que se mantuvo incluso al retirar gradualmente la asistencia del agente, lo que indica que no generó dependencia.

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Citas

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