Design of user-centered technologies to facilitate the mobilization of social media data

Abstract

My research aims to address the challenges involved in using social media data within institutional contexts such as non-governmental organizations that focus on facing human rights crises through programmatic and legal interventions. The central question guiding my research is: How do we design human-centered technologies that facilitate the migration of social media data flows from online communities to legal and political contexts that support the defense of human rights and institutional change? To answer this question, I propose the design and development of a set of computational and qualitative tools that will allow organizations to make use of social media data as evidence to inform their work.