Alvarado Contreras, Rocio E., et al. “AI Companions in Ride-Hailing: Enhancing Sense of Safety With Voice Chatbots”. Avances En Interacción Humano-Computadora, vol. 9, no. 1, Nov. 2024, pp. 11-15, doi:10.47756/aihc.y9i1.138.